FAQ

Where are you located?
160 Calle Iglesia, San Clemente, CA 92672
Do you manufacture your own flavors?
All Custom Ingredients, Inc. flavors are developed and produced in our San Clemente, CA facility
What are your order lead times?
7 business days for Liquid Flavors and 14 business days for Powdered Flavors. Initial orders require additional lead time.
What are your minimum order quantities?
4 Gallons for Liquid Flavors and 100 lbs. for Powdered Flavors, with exceptions for first orders and trial runs
What forms of payment do you accept?
Check, wire transfer, VISA, Mastercard
What are your payment terms?
Net 30 on approved credit. Advance payment is required until credit is established.
Where can I find your credit application?
Our Credit application is available on our Downloads page.
How do I place an order?
Email or fax your Purchase Order to Tracy Ravera.
Email Tracy Ravera at tracy@customingredientsinc.com
Fax: (949) 276-7992
How do I request a flavor sample?
Request a Sample by calling us at 949 276-7995 or email us at customerservice@customingredientsinc.com
What size sample is provided for a sample request?
2-4 ounces for liquid flavors and 150 grams for powdered flavors. Larger samples are available upon request.
Let us help you find a flavor today

Send us a note and someone from our team will be in touch